PRIVACY POLICY

PRIVACY

We prioritize the protection of your personal data. This Privacy Policy explains what information we collect when you use our online platforms (the “Service”), why that information is collected, and how it is handled.

By using the Service, you agree to this Privacy Policy between you and PowerPlay as described in the Terms and Conditions (“PowerPlay”, “We”, “Us”, or “Our”, as applicable).

We may update this Privacy Policy periodically. Changes will be posted on our website. We recommend reviewing this policy from time to time.

INFORMATION WE COLLECT

Any information that can identify an individual is treated as Personal Information. This may include your name, date of birth, payment details, address, email, phone number, and other contact information. You may be asked to provide these details when registering, using the Service, or interacting with our website.

Information may also include transaction history, billing details, website preferences, and feedback. Our servers in the Philippines and other locations may store this data. We also log administrative data such as IP address, access time, browser type, and crash reports to help improve the Service.

HOW WE COLLECT AND PROCESS DATA

Some data is collected automatically, while other Personal Information is provided voluntarily. We may also receive information from third-party providers for technical support, payment processing, or account services. Such providers are required to follow this Privacy Policy.

USE OF INFORMATION

Personal Information is used to operate the Service, verify identity, process transactions, enhance security, and communicate with you. We may send promotional messages related to PowerPlay or third-party services. Participation in promotions is optional.

EXCEPTIONS TO DISCLOSURE

We may disclose Personal Information if required by law or to protect our rights. This may include disclosure to PAGCOR, POGO, banks, or other regulatory bodies in cases involving fraud or violations.

ACCESS TO INFORMATION

You may opt out of promotions through website settings or by contacting support. You may also request access to or deletion of your Personal Information. Proof of identity may be required.

ELECTRONIC SERVICE PROVIDERS

By using the Service, you authorize sharing Personal Information with third-party payment systems. These providers may be located in other countries and are expected to uphold privacy standards consistent with this policy.

SECURITY REVIEWS

We may conduct security reviews to verify identity and prevent violations. You agree to cooperate and provide documents if required.

ANTI-CHEATING SOFTWARE

Our software may detect cheating programs. You consent to process scans for fair-play enforcement. It does not scan or transmit unrelated data. You may uninstall it at any time.

SECURITY MEASURES

We use security protections including password controls, firewalls, and encryption. Partners are also expected to maintain strong security standards.

PROTECTION OF MINORS

Our services are intended only for users aged 21 or older. Accounts associated with minors will be removed.

LEGAL DISCLAIMER

The Service is provided “AS-IS” and “AS-AVAILABLE.” We are not liable for events beyond our control or indirect damages.

MERGERS AND TRANSFERS

In the event of a merger, acquisition, or bankruptcy, your information may be transferred to the new business entity.

AGREEMENT TO PRIVACY POLICY

By registering or continuing to use the Service, you agree to this Privacy Policy. This version replaces prior versions. Please review it regularly.